That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
Bounce houses CANNOT be operated in inclement weather or high wind conditions due to the possibility of kids getting hurt during operation. WE WILL NOT SET UP IN THE RAIN. We reserve the right to cancel your event if inclement weather is in the forecast. All customers that have their events cancelled due to inclement weather will be granted a one year rain check.
We will not set up in inclement weather conditions or in winds 15 mph or higher. You event date will need to be rescheduled utilizing the one year rain check policy.

If you have any other questions, please feel free to call us any time at: 1-844-557-8697

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